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Confidence While Communicating

Insurance professionals communicate on a daily basis in a variety of ways that are different from stereotypical public speaking. Some communicate almost exclusively by phone, while others conduct business primarily by email. Some meet and speak with others in face-to-face meetings, and others present briefings, facilitate meetings, participate in round table or panel discussions, or conduct training. All of these situations require a special skill set.

With IAIP's Confidence While Communicating course you too can master the art of effective communication! As your career progresses, the ability to speak, listen and question with conciseness and clarity is essential. This course gives you tools to communicate confidently and clearly to clients, leaders, and co-workers. Learn and practice the necessary skills to make you stand out!

Business presentation skills are both...


The goal of this course is to help you discover your own personal speaking style and to refine and improve upon it. Students have the option of participating in the Confidence While Communicating Speak Off, where they can demonstrate their skills in a competitive atmosphere at the IAIP Annual Convention. Regional Speak Off winners advance to compete at the IAIP Annual Convention.


3 Ways to Participate

  •  Traditional classroom style
  •  Online virtual platform
  •  Combination of online and classroom for a hybrid format

The delivery method is determined by the instructor and the needs of the students. All delivery methods offer the same content. To learn more about offering a virtual CWC class for your local association or council, review the CWC Virtual Tips and FAQs. 



    The 10-hour course consists of:
  • Tips for better business presentations
  • Four learning sessions and five practice sessions
  • Prepared and impromptu presentations evaluated by instructor and participants
  • Small classes of five to 10 students
  • Friendly and supportive learning environment.

Download the CWC flier to read, print or share.

What are people saying about Confidence While Communicating?

"I want to share my CWC story with you for this is not about me. It is about a journey that we all took together to help develop our confidence while communicating skills. I was surprised at how calm I was at the UFO in Leavenworth when I got up to speak. It was a calmness that was “earned” and “learned” from the trenches of speak-off “boot camp”. I really want to continue giving education outside my company as it is an opportunity to continue to grow in public speaking."
~Veronica S.

"My sister is an insurance underwriter with a large insurance company and my sister had never been to an annual convention. My sister attended to support me during my Speakoff. Working for a large company, Sis is aware of the competitive nature in her work environment. During the competition, another contestant had a long pause in speech…. And my sister felt all the people around her inhale – and hold their collective breath. Sis was surprised. EVERYONE in the room wanted the contestant to do her best. Sis was thrilled at how supportive the audience was. The expectation was that being a competition, audience members would want their friend, or local member, or regional winner to be the best. Everyone wanted all of the contestants to do their personal best. The contestant did sail thru the rest of her presentation (and did very well), but the audience reaction – of dozens of people – wishing the contestant every encouragement made a huge impression. As part of my work, I am expected to present insurance information to mostly smaller groups (or a board of directors). CWC is great practice with larger groups. Practice, Practice, Practice! The more you practice, the more comfortable the speaker is with the material – so when you are asked a difficult question in front of a loud group, you are prepared and poised."
~Katy W.

Read all CWC testimonials.


Check with your local association for the schedule of the next CWC course.



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