Education Sessions

Each educational session accessible at Convention is categorized within one of four different Learning Tracks. Each of these tracks were created specifically for IAIP members to enhance all aspects of your career. You will be impressed at the multitude of educational opportunities that are included with your convention registration -- from courses on industry topics and trends, to developing your management skills, to enhancing your leadership proficiency.

Quick links:

Keynote Speakers
Pre-convention Workshop
Breakout Sessions: Industry Trends
Breakout Sessions: CLP
Breakout Sessions: Association Leadership
Community Cafe

Key Note Speakers: 

Judi Holler, Opening General Session: The Art of Being Unexpected: How to Blow Minds and Stay Relevant

Google really is the new resume. So, what are you doing about it? As the CEO of "Brand You" it's critical that you are thinking about how you are growing the largest asset you own: YOU! There is no greater investment you can make, in a world that is accelerating at historic paces, than investing in you. Your mind, body, and soul. This interactive session will peel back the layers  on what it takes to run the business of you and give you the tools, tactics and tips to start making some big changes... immediately. 

Through personal stories, Improv games and with over 20 years of experience in the hospitality industry, this interactive keynote session will help participants understand how to harness the power of their unique personal brand to build confidence and manage fear. Participants will learn how to use Judi’s Personal Branding Portfolio and the following:

  • How to promote yourself internally and externally
  • What a personal brand is and what it is not
  • How to embrace change and land better professional opportunities
  • Tools to provide more focus and productivity
  • How to increase your “luck” factor
  • Strategies that will help you expand the reach of your network
  • A personalized personal branding statement you can use immediately
  • An understanding of how to overcome and embrace your fear
  • How to use improv theatre fundamentals in real life situations

Cheryl Blair, Closing General Session: Today's Driving Force: Who Needs a Map?

Cheryl Blair will take the power of today and map out the adventure of a life time. Plan to leave St. Louis fired up and ready to drive ahead with empowered commitment to yourself.

Learn to take the high road, forge the valleys and read a real map! Cheryl will cover the "longitude" and latitude" of dealing with "Today's Driving Force". You will learn there is more to a map than just navigational lines and geographical boundaries. If you have ever heard Cheryl speak you know her style is one of excitement, enthusiasm and uniqueness.

If this is your first time to hear Cheryl you will be amazed!


Pre-convention Workshop:

CISR – Insuring Personal Auto Exposures

Register Now for CISR – Insuring Personal Auto Exposures Pre-convention Workshop (Note: Additional fee required. Registration is via a third-party vendor.)

Instructor: Angie Heavener, CIC, CPIA, Insurance Training Plus

7:15am - 7:45am Registration
7:45am - 9:15am Introduction to the personal auto policy
9:15am - 11:45am PAP coverages
11:45am - 12:30pm Break
12:30pm - 3:30pm PAP coverages (cont’d)
3:30pm - 4:00pm Q&A and review (designees and non-testers may leave)
4:00pm - 5:00pm Exam

About This Course
After taking this course, you will be able to assist your clients in identifying their exposures and more effectively advise them in the processes of analyzing, obtaining, and modifying their personal automobile policies. Topics covered include:
• Introduction to the personal auto policy
• Personal auto policy definitions and liability coverage
• Medical payments/personal injury protection
• Uninsured/underinsured motorists coverage
• Coverage for damage to your auto
• Coverage for a rented vehicle

Who Should Attend?
The CISR Program is designed to serve the practical needs of customer service representatives, newly licensed producers, company personnel and any others who wish to refresh their product knowledge.

Continuing Education
These courses are each approved for seven hours property/casualty continuing education credits in Missouri. Contact the Society of CISR at 800-633-2165 for CE credits for other states.

Register Now for CISR – Insuring Personal Auto Exposures Pre-convention Workshop (Note: Additional fee required. Registration is via a third-party vendor.)

Breakout Sessions for Learning Track #1:

Industry Trends

Sessions in this track will include relevant industry trends and timely insurance topics with many of the courses approved for CE credit. Education courses for insurance professionals in all areas of the industry are offered in this track. 

Thursday, June 7

1:15pm - 3:15pm 
Golf Law and Risk Management
CE credit sponsored by West Bend Mutual 
Katharine Nohr, Esq.
Course Description: Golf law, insurance and risk management is an important topic for insurance agents who insure golf courses and insurance professionals who often do business on golf courses and participate and volunteer for industry golf tournaments. This session teaches the 5 necessary types of golf course insurance and the many hazards associated with golf, including potentially slippery grass surfaces, water hazards, sand traps, use of golf carts, flying balls, swinging clubs, lightning, and consumption of alcohol. CE Approved for Agents in IA, KS, IL, MO, WI.

Thursday, June 7

3:30pm - 5:30pm 
Rental Reimbursement Coverage
CE credit sponsored by Enterprise
Linda McHenry
Course Description: This session will provide the insurance professional with a thorough understanding of how the personal and business auto policies, and their related forms and endorsements, provide rental reimbursement coverage to policyholders after an insured motor vehicle sustains a physical damage loss. CE approved in all States. 

Friday, June 8

8:00am - 10:00am
Additional Insured Endorsements
CE credit sponsored by The National Alliance
Chuck Hembree, CIC, CRM, CPIA 
Course Description: Agents will gain an understanding of hold harmless/indemnity agreements and the waiver of subrogation concept. The types of insureds, reasons for requesting additional insured status and the problems created when adding additional insureds, and how to handle or minimize them, will all be examined. The purpose, coverage and limitations or exclusions for additional insured endorsements plus additional insured status as it relates to the Commercial General Liability Policy will be discussed. CE Approved in all States. 

Friday, June 8

10:15am - 12:15pm
Directors & Officers
CE credit sponsored by National Alliance
Chuck Hembree, CIC, CRM, CPIA
Course Description: Agents will be given an overview of the various forms of business entities, background on the history, and the legal duties and standards of care required with these exposures. They will understand and be able to explain: indemnification provisions, non-profit immunity, policies which provide D&O coverage, types of insuring agreements, coverage triggers, exclusions, limits of liability, loss prevention, and underwriting and premium considerations. CE approved in all States. 

Saturday, June 9

8:30am - 10:30am 
Animals Gone Wild
CE credit sponsored by Paul Davis Restoration
Howdy Russell
Course Description: This session will familiarize insurance professionals with the causes and effects of animals getting into the home. We will take an analytical view of wild animals in their natural habitats, why they do the things they do and how they leave their natural habitat and enter into human habitats, their homes. Animal’s characteristics and traits, the damage and cost associated with them, and things that can be done to prevent possible damage and claims to insurance companies will be discussed. CE approved in AL, CT, FL, IL, KS, MD, NE, NC, SC, TX, UT, WI, WY.

Breakout Sessions for Learning Track #2:

Certified Leadership Professional (CLP)

The Certified Leadership Program (CLP) provides you with the tools necessary to develop essential leadership skills for personal growth and professional advancement. This track will include two renewal courses for those needing to renew their CLP designation

Thursday, June 7

1:15pm - 3:15pm - Part One
3:30pm - 5:30pm - Part Two
Assertiveness Skills (CLP Renewal) 
Cynthia Matus, CIIP, CISR, CIC, CLP, DAE and Jane Densch, CPCU, AIC, ARe, ARP, AIS, CPIW
Course Description: Assertiveness Skills are crucial to your professional development. These skills not only improve teamwork, focus discussions and build relationships but also help you to become confident and perform at your best. In this session you will learn how to ask for what you need, handle confrontations gracefully, and put ideas forward with confidence.   

Friday, June 8

8:00am - 10:00am - Part One
10:15am - 12:15pm - Part Two
Solid Business Writing (CLP Renewal) 
Geraldine Plott, CPCU, FCLA, SCLA, AIC, ARM, AIS, AINS, CIIP, DAE, CLP and Vickie Harmon, CMA, CIIP, PIAM, CLP, DAE
Course Description: Writing is a necessary part of most jobs. Get back to basics and learn tips that will help you create great documents. The session will cover effective writing for all types of business documents, outlining to plan documents, email protocol and more.

Saturday, June 9

8:30am - 10:30am 
Employee Engagement 
Kimberly Shattuck, CISR, CPIW, CPIA, DAE, CLP
Course Description: An engaged employee is one who is fully absorbed by and enthusiastic about their work and committed to the organization's goals. This session introduces leaders and managers to the tools, techniques and practical knowledge needed for ensuring employees feel valued and supported in their day-to-day responsibilities.

Breakout Sessions for Learning Track #3:

Association Leadership

This track is designed to provide comprehensive training in managing the local associations, councils and regions. Learn from association management experts and take advantage of the opportunities for peer-to-peer workshops. This material is transferable to other aspects of your involvement with additional group memberships and work responsibilities.

Thursday, June 7

1:15pm - 3:15pm
Solution Room
Course Description: A powerful annual favorite, this attendee-led session engages and connects members to help create answers to questions and challenges in your current association environment. Using collaboration and imagination, this session allows you to determine best practices from your peers, covering topics of interest to you.

Thursday, June 7

3:30pm - 5:30pm 
IAIP Instructor Certification (Train the Trainer)
Faye Evans
Course Description: The IAIP Instructor Certification Training is designed to certify members who want to instruct Certified Leadership Program (CLP) courses, ICAN! Series and Career Development courses. If you are thinking about becoming a trainer and want to know more about what will help you to become an excellent trainer, this session is for you. The workshop is designed as an exploration of the key skills you should have in your trainer toolbox for live and virtual presentations

Friday, June 8

8:00am - 10:00am
Meeting Planning 101
Beth Chitnis, CAE / Liz Klostermann, CEM
Course Description: Coming soon. Check back for a full course description.

Friday, June 8

10:15am - 12:15pm 
Ignition Spark - The Need for Speed
Cheryl Blair
Course Description: Ready to increase your need for speed? A sequel to Cheryl’s Ignition Spark presentation on the eight cylinders of personal performance, this session will share the 4 strokes required to continue your ongoing burst of power in the journey of life. Come prepared to take notes and walk away re-energized! 

Saturday, June 9

8:30am - 9:20am 
Navigate Your Way to IAIP Success!
Cherri Harris, MSBA, CPIA, CIIP, CLP
Course Description: Learn to navigate the IAIP website to effectively lead members to success in their careers and beyond. Better knowledge on navigating the web site will enable you to help local and MAL members utilize all member benefits, leadership tools, and become more engaged. In this session you will review the library of resources and learn tips and tricks for energizing the membership and developing members into future leaders. 

9:40am - 10:30am
IAIP Treasurer Processes and Tips for Local Association Leaders
Tammy Wascher, CIC, CIIP, CPIW, CLP, DAE
Course Description: As Treasurer of a local association, it is imperative to keep track of all incoming and outgoing funds. This session will discuss proper accounting procedures that are needed to be a successful local treasurer as well as tips for leaders. Information and tools from the IAIP website will be also be reviewed to assist you in becoming a more effective leader.

Community Café

Join the IAIP Community for a delicious assortment of hearty a la carté menu items with an emphasis on networking and personal development. More information on Community Café coming soon.